سياسة الخصوصية Privacy Policy

1. Introduction

Welcome to Au2rides (أوتورايدز لتحليل البيانات). We respect your privacy and are committed to protecting it. This policy describes how we collect, use, and disclose your personal data when you use our app and website (au2rides.com).

By using the app you agree to the terms set out in this policy.

2. Data We Collect

We collect the following categories of data:

• Account data: name, email address, phone number (at registration).
• Vehicle data: car make, model, and the maintenance, fuel, and expense records you enter.
• Usage data: pages visited, features used, crashes and errors.
• Technical data: device type, operating system, IP address, device identifier.
• Location: to show nearby workshops — we ask for explicit permission and you may revoke it at any time.

3. How We Use Your Data

• To provide and operate the app's services.
• To send you reminders and notifications related to your vehicles.
• To improve performance and develop new features.
• To communicate with you about your account or updates.
• To comply with legal requirements.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share it with:

• Service providers: companies that help us operate the app (e.g., Firebase for authentication and notifications, hosting services). They are contractually prohibited from using your data for other purposes.
• Legal authorities: when required by law or court order.

5. Data Retention

We retain your data for as long as your account is active or as required by law. Upon account deletion, personal data is removed within 30 days.

6. Data Security

We apply industry-standard security measures, including encryption in transit (TLS/HTTPS) and secure storage in Firebase. No system is completely secure; we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Object to processing of your data for marketing purposes.

To exercise these rights, contact us at: privacy@au2rides.com

8. Cookies

Our website uses cookies to improve your experience. You can configure your browser to reject cookies, though this may affect some website functionality.

9. Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal data from children. If we discover we have, we will delete it immediately.

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or an in-app notification. Continued use of the app after an update constitutes your acceptance.